FREQUENTLY ASKED QUESTIONS

The Brand

What is Salt Sista all about?

Born from the sun-kissed shores of Australia, Salt Sista is more than just a surf brand — it's a celebration of the fearless spirit of women who love to chase the waves and get amongst the action!

Let us tell you more! Head over to About Us for more information.

If you have any questions we are here to help, feel free to contact us anytime.

How does Salt Sista prioritise sustainability?

Sustainability is at our core, and an important part of this is that we only partner with manufacturers who share these values. This means our manufacturers only use safe, sustainable manufacturing processes, guarantee fair wages and safe working conditions.

Our manufacturers also use solar power to run their factories, dramatically reducing our products' carbon footprint and helping contribute to global emission reduction efforts.

We also make sure our packaging is as sustainable as possible, created from biodegradable materials. This includes mailer bags, thank you cards and even our hygiene liners. We even use thermal printing on our shipping labels, removing any need for ink.

Our commitment to sustainability extends to our own offices, which are run on solar power.

All together, this means when you receive your new Salt Sista swimwear, you can have peace of mind and feel confident that your gorgeous new swimwear is shipped in biodegradable packaging, and created by happy, healthy people powered by sunshine.

What not-for-profit organisations does my purchase support?

Salt Sista is extremely grateful to have a platform that enables us to help the world one bikini at a time, but it wouldn't be possible without YOU!

$1.00 AUD of every purchase is donated to one of three organisations striving to clean up our oceans, help our beautiful animals and support women globally.

There are so many wonderful organisations around the world and while we can't donate to them all at once, we are always open to suggestions. If you feel passionately about an organisation and would like us to consider supporting them please feel free to email us at admin@saltsista.com

To see a full list of all the organisations we donate to, jump over to Our Intiatives to find out more.

How do I become a part of the Salt Sista community?

We're all about building a vibrant community of like-minded individuals who share our love for sun, sand, and style! Here are a few ways to get amongst the sisterhood.

Whether you're a fellow brand, influencer, or enthusiast, we're always open to exciting partnerships. Drop us a line with your ideas. If you feel like you have something unique to bring to the table, whether it's creative content, partnership opportunities, or just a passion for swimwear, don't hesitate to reach out to us.

Follow us on Instagram, Facebook or Tiktok to stay updated on the latest trends, events, and exclusive offers. We frequently announce new arrivals, exclusive discounts, and exciting giveaways on our pages. You can also subscribe to our mailing list on our website's homepage to receive firsthand news and special offers directly to your inbox.

We love seeing our Salt Sistas rocking their bikinis. Feel free to tag us @Salt_Sista in your posts, or DM us your photos. Who knows, you might just get featured on our page! 🌸

What is your privacy policy?

Your privacy is critical to our integrity as a proud business, if you would like to know more please head over to our Privacy Policy

My Order

What are your terms of service?

Please head on over to our Terms of Service to read more.

What are your payment options?

Our payment options vary, we accept Visa, Mastercard, Amex and other payment options through Shopify Payments.

Shopify Payments are PCI compliant keeping your details safe and secure.

We also offer Pay Pal & AfterPay allowing four easy payments!

What is your return policy?

Your satisfaction is important to us, we want nothing more than for you to love your new purchase.

If you have any questions or would like to know more about our returns policy head on over to Returns policy for more information.

Product

What sizing do you use?

Different items come with different sizing as we use multiple manufacturers. Head to our Size Guide to find out more. Alternatively there is a mini size guide under each product description to assist you in choosing the perfect fit, you may also contact us anytime as we would love to help you choose the perfect kini. We do offer exchanges on sizing, if you'd like to know more please visit Returns Policy.

Ocean & Earth Collection & Black Sea Range: does run a little smaller so please size up if you feel that is best for your body and comfort.

How do I care for my product?

To keep your Salt Sista gear vibrant, comfortable, and long-lasting, proper care is essential. Here’s how to care for your gear the right way:

  • Skip the Dry Ironing: If needed, use a steam iron on low heat with caution.
  • Hand Wash Only: Gently rinse your swimwear/clothing in cold water as soon as possible after use to remove salt, chlorine, and sunscreen.
  • Dry Completely Before Storing: Ensure your swimwear/clothing is thoroughly dry before storing to avoid damage or odours.
  • No Machines or Detergents: Avoid machine washing and harsh detergents to protect the fabric and elasticity.
  • Keep out of Direct Sunlight for Extended Periods: Don't leave your beautiful pieces on the line in direct sunlight for extended periods. Dry in the shade where possible.

With a little extra care, your Salt Sista gear will stay as beautiful and functional as ever, ready for all your adventures!

Can I put my board sticker on any other surface?

Yes, you sure can! Our vinyl board stickers are tough as nails and will go on most hard surfaces such as car windows, eskies, laptops, drink bottles and more. Please note, they will not work on surfaces such as a foamie or textured surface. Ensure you read the application instructions found in the product description before putting your new sticker on, this will ensure it lasts and goes on with ease.

×